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  1. #1
    New user ojera's Avatar
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    Question AlphaRatio validation mail

    Hi.
    More than an hour and a half ago I created an account in AlphaRatio (AR), but the validation mail does not come yet.
    What do you say I do?
    Thx for read.

  2. #2
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    isNN's Avatar
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    Have you checked the SPAM folder?
    Also, is your email right on your profile?

    I reagistered 2 days ago, and got the confirmation email in seconds.

    If you don’t get it, you’ll probably have to contact staff and ask for their help.
    I would do it before your acc is locked.

  3. #3
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    Did you use gmail to registrate? If not, that mght be the problem?

  4. #4
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    I did.
    Yes, there are a lot of e-mail providers that will block the email. That is why gmail is recommended by almost all trackers.

    I would probably send a staff pm to get this fixed before you account is disabled.

  5. #5
    New user ojera's Avatar
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    Quote Originally Posted by richard hitz View Post
    Did you use gmail to registrate? If not, that mght be the problem?
    Quote Originally Posted by isNN View Post
    I did.
    Yes, there are a lot of e-mail providers that will block the email. That is why gmail is recommended by almost all trackers.

    I would probably send a staff pm to get this fixed before you account is disabled.
    Thx for the answers.
    How can I contact the AR staff? On the site I dont see any way to contact them.

  6. #6
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    Quote Originally Posted by ojera View Post
    Thx for the answers.
    How can I contact the AR staff? On the site I dont see any way to contact them.
    It is the last option at the top menu.
    “Staff Inbox”.

  7. #7
    New user ojera's Avatar
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    Quote Originally Posted by isNN View Post
    It is the last option at the top menu.
    “Staff Inbox”.
    But I can't enter to my acc because the validation mail xd.

  8. #8
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    Quote Originally Posted by ojera View Post
    But I can't enter to my acc because the validation mail xd.
    Then you’ll have to join their irc channel

    Server: irc.alpharatio.cc
    Port: 6667 (SSL on +7000)
    Channel: #help

  9. #9
    New user ojera's Avatar
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    Quote Originally Posted by isNN View Post
    Then you’ll have to join their irc channel

    Server: irc.alpharatio.cc
    Port: 6667 (SSL on +7000)
    Channel: #help
    I could communicate and solve the problem, thank you very much.


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